PRIVACY POLICY MEXESP INDUSTRIES LLC.

Represented by Lesly Martínez

Last update: May 22, 2024

This Privacy Policy describes how MEXESP INDUSTRIES LLC, owner of MXLOVEiAMOR, (the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase on lokdhart.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or other person whose information we have collected in accordance with this Privacy Policy. The website and all data are transferred to the representative Lesly Martínez in order to carry out the activity legally.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this privacy policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other actions required by applicable law.

How we collect and use your personal information

To provide the Services, we collect and have collected in the last 12 months personal information about you from various sources, as indicated below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights. and the rights of our users or third parties.

What personal information we collect

The type of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we mean information that identifies you, refers to you, describes you or can be associated with you. The following sections describe the specific categories and types of personal information we collect.

Information we obtain directly from you

The information you submit directly to us through our Services may include:

- Basic contact information: name, address, telephone number and email.

- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

- Account information, including username, password, and security questions.

- Purchase information, including items you view, put in your basket, or add to your wish list.

- Customer support information, including information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information we collect through cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information relating to your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

- Companies that support our Site and Services, such as Shopify.

- Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have purchased. requested, in order to fulfill our contract with you.

- When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, beacons web, software development kits, third party libraries and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties or the policies or practices of third parties. For more information, see the section below, Third Party Websites and Links.

How we use your personal information

- Supply of products and services. We use your personal data to provide you with the Services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending you account-related notifications, purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging for shipments, facilitating returns and exchanges, and allowing you to post reviews.

- Marketing and publicity. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

- Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access information with anyone. If you believe your account has been compromised, please contact us immediately.

- Communicate with you. We use your personal information to provide you with customer support and improve our Services. We do this in our legitimate interest to respond to you, provide you with effective services and maintain our business relationship with you.

cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with the operation of our store with Shopify, please see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), to perform analytics and to better understand user interaction with the Services (in our legitimate interest to manage, improve and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to delete or reject Cookies through your browser controls. Please note that deleting or blocking Cookies may negatively impact your user experience and may cause some of the Services, including certain general features and functionality, to not function properly or become unavailable. Additionally, blocking Cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

- With suppliers or other third parties who provide services on our behalf (for example, IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).

- With business and marketing partners, including Shopify, to provide services and advertise to you. We use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.

- When you instruct, request or otherwise consent to us disclosing certain information to third parties, for example to send you products or through the use of social media widgets or login integrations, with your consent.

- With our subsidiaries or other members of our business group, in our legitimate interest in running a successful business.

- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligation (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the rights Services, our rights and the rights of our users or others.

In the last 12 months we have disclosed the following categories of personal information and sensitive personal information (marked with *) about users for the purposes set out above in "How we collect and use your personal information" and "How we disclose personal information":

Category:

- Identifiers such as basic contact information and certain order and account information

- Commercial information, such as information about orders, purchases and customer service

- activity on the Internet or other similar networks, such as usage data

Beneficiary categories:

- Vendors and third parties who provide services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer service partners and data analytics providers).

- Business and marketing partners

- Affiliates

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Over the past 24 months, we have "sold" and "shared" (as those terms are defined under applicable law) personal information for the purposes of advertising and marketing activities, as set forth below.

Personal information category

- Identifiers such as basic contact information and certain order and account information

- Commercial information, such as records of products or services purchased and information about purchases

- activity on the Internet or other similar networks, such as usage data

Beneficiary categories

- Business and marketing partners

User-generated content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of ​​the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information you choose to make available to third parties, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make available to the public, nor for the accuracy, use or misuse of any information you disclose or receive from third parties.

Third Party Websites and Links

Our site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, or for the accuracy, integrity or reliability of the information found therein. Information you provide on public or semi-public sites, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of such third-party platforms without limitation as to its use by on our part or on the part of third parties. Our inclusion of such links does not, in itself, imply any endorsement of the content of such platforms or their owners or operators, unless otherwise indicated on the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we are not aware that we "share" or "sell" (as these terms are defined in applicable law) personal information of persons under 16 years of age.

Security and preservation of your data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on a variety of factors, such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and options

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases we may deny your request as permitted by law.

- Right of access/knowledge. You may have the right to request access to the personal information we hold about you, including details regarding the ways in which we use and share your information.

- Right of deletion. You may have the right to request that we delete the personal information we hold about you.

- Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.

- Right of portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

- Right to opt out of sale or sharing or targeted advertising. You may have the right to direct us not to "sell" or "share" your personal information or to opt out of processing your personal information for purposes considered "targeted advertising" as defined under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference flag activated, depending on where you are located, we will automatically treat this as a request to opt-out of the “selling” or “sharing” of information to the device and browser you use to visit the Site.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized the agent to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within the period established by applicable legislation.

We use Shopify advertising services, such as Shopify Audiences, to help personalize the advertising you see on third-party websites. To prevent Shopify merchants that use these advertising services from using your personal information for these services, visit https://privacy.shopify.com/en.

Complaints

If you have any complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details below, or lodge your complaint with your local data protection authority. .

International users

Please note that we may transfer, store and process your personal information outside the country in which you live, including the United States or Mexico. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contract issued by the relevant UK competent authority, as applicable, unless the transfer of data is made to a country that has been determined to offer an adequate level of protection.

Keep in contact with

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please send us an email to info.love.i.amor@gmail.com or call +34 645219304 Please note that there may be extra charges for making international calls.